Greatness begins
with awareness.

Susan’s Insights
Connecting the dots to optimal performance.
Coach Training Matters
Coaching is powerful because of the objectivity a coach brings to a client. In coach training we call it a "lack of attachment", which means it is the coach’s role to help the client without any opinion or opportunity for the coach. The coach’s sole job is to help...
Effective Teamwork: Creating Teams That Work In “Flow”
Have you ever had the opportunity of being part of a team that worked so well together, it was almost effortless to get things done and everyone seemed to be perfectly in sync with everyone else? Working in this state of flow can…
Informal interviews help identify opportunities for professional growth
Informal interviews are used early in a leadership development engagement. The coach interviews about 8-10 people in the client’s work environment (peers, direct reports, bosses and even clients) and provides a themes report. The report, which doesn’t reveal the...
Leadership and Self-Deception helps leader understand his blind spots
Leadership and Self-Deception by The Arbinger Institute is an insightful book that can help executives make breakthrough leadership changes.
Leadership onboarding facilitates quick, smooth transition into crucial role
Executives starting a new job often assume that the strengths and approaches used in previous positions will continue to work just as well in the new reality. However, that is not always the case. The Client’s Challenge The CFO of a fast-paced software company hired...
Self-awareness shows path to better leadership
The cornerstone of a powerful leader lies in the self-awareness to know what your strengths are and when it is best to use them. Even more important is the ability to
Navigating workplace conflict with better communication
The Client’s Challenge Becky, a young new manager in a fast-paced business, was having trouble collaborating with her direct report, Molly, to handle their tight deadlines. Becky’s supervisor was having conversations with the two of them separately but Becky and Molly...
Are you finding lessons in your challenges?
When we encounter a challenge in our personal or professional life, we are often so busy being frustrated, annoyed, maybe even anxious and
Action plans are key to successful coaching
The Client’s Challenge Mimi is a senior non-profit leader in a fast-paced, well-respected national organization. She engaged in the
What’s next?
“What’s next?” is a classic coaching question. Coaches often ask the question after a challenge has been discussed to find out what action a client will take with the insights developed from the session. The question can be used for the short-term or a bigger context....
Overcoming overwhelm
Joe runs a professional services business. A few years ago, he successfully merged his business with a larger firm, which has helped him double his billings and reduce the administrative issues he manages. Becoming managing director of the new firm is a goal Joe is...
Whose voice do you listen to?
When starting something new – whether it’s starting a new business, looking for a new job or bringing a new concept to your industry, it is essential that you make room for objectivity when getting feedback from others. It is easy and natural when we are in new...
Questions about coaching
Q: I just want more efficient solutions to my current operational challenges. Can you develop a plan for that? A: This might be a good time to discuss what coaching is NOT. It's important to understand that coaching is not training or consulting. Coaches do not teach...
What will I gain from coaching?
Coaching can help you realize your goals in more powerful ways than you could on your own. For starters, you'll have a "team" (yourself and your coach) focused on accomplishing your goals. Plus, with the structure, accountability and motivation your coach provides,...
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LEADERSHIP COACHING
Reach new heights in the role you love by bringing more of what’s amazing about you into it.
TEAM DEVELOPMENT
Work together in the most productive way by leveraging the strengths of every person on the team.

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